Terms of Service

Last Updated: September 14, 2026

Sprayed by Sandy respects your privacy. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices you have. It applies to our website, our booking system, our text and email communications, and our in person services.

By using our website or booking a service, you agree to this policy.

1. Information We Collect

Information you give us directly:

Name, email address, phone number, and mailing address

Appointment history, service preferences, shade preferences, and notes

Health and skin information you disclose on intake forms, such as allergies, sensitivities, pregnancy status, skin conditions, and recent cosmetic procedures

Photos, when you consent to them

Reviews, survey responses, and messages you send us

Payment information, which is collected and processed by our payment processor, not stored by us

Information collected automatically when you visit our website:

IP address, browser type, device type, and operating system

Pages viewed, time on site, and referring website

Cookies and similar tracking technologies

Information from third parties:

Booking, scheduling, payment, and marketing platforms we use to run our business

Social media platforms, when you interact with our pages or ads

2. Sensitive Information

Some of the information you provide on intake forms relates to your health. We collect it only to deliver your service safely, we limit access to it to the artists and staff who need it, and we do not use it for advertising or sell it to anyone.

3. How We Use Your Information

We use the information we collect to:

Book, confirm, remind you about, and deliver your appointments

Perform your service safely and customize it to your skin

Process payments, deposits, packages, and gift cards

Respond to questions, requests, and reviews

Send appointment confirmations, reminders, and follow up instructions

Send promotional offers and updates, when you have opted in

Maintain records, prevent fraud, and enforce our Terms of Service

Improve our services, our website, and our marketing

Comply with legal obligations

4. Text Messaging and SMS

If you provide your mobile number, we may send you appointment confirmations, reminders, follow ups, and, with your consent, promotional messages.

Message frequency varies.

Message and data rates may apply.

Reply STOP at any time to opt out. Reply HELP for assistance, or email us at [email protected].

Carriers are not liable for delayed or undelivered messages.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.Information sharing to subcontractors in support services, such as our customer service platform or messaging provider, is permitted. All other use case categories exclude text messaging originator opt in data and consent, and this information will not be shared with any third parties.

5. Email Communications

If you opt in to our email list, we may send offers, updates, and news. You can unsubscribe using the link in any marketing email or by emailing [email protected]. We will still send transactional emails related to appointments you have booked.

6. How We Share Your Information

We do not sell your personal information.

We share information only in these situations:

Service providers. Companies that help us operate, including our booking and CRM platform, payment processor, email and SMS providers, review platforms, and website host. They may only use your information to provide services to us.

Legal requirements. When required by law, subpoena, or court order, or to protect our rights, safety, or property.

Business transfers. If our business is sold or merged, client information may transfer as part of that transaction.

With your consent. Any other sharing you specifically approve, such as sharing a photo of your results.

7. Cookies and Tracking

Our website uses cookies and similar technologies to keep the site working, remember your preferences, and understand how visitors use the site. We may use analytics and advertising tools such as [GOOGLE ANALYTICS, META PIXEL] to measure performance and show relevant ads.

Most browsers let you refuse or delete cookies through your settings. Disabling cookies may affect how parts of our site function.

8. Payment Information

Payments are processed by third party payment processors. We do not collect or store full card numbers on our systems. Your payment information is handled according to the processor's own privacy policy and security standards.

9. Data Retention

We keep your information for as long as needed to provide services, maintain client records, comply with tax and legal obligations, and resolve disputes. Intake and consent forms are typically kept for [3 to 7 YEARS]. When information is no longer needed, we delete or anonymize it.

10. Security

We use reasonable administrative, technical, and physical safeguards to protect your information, including password protected systems and limited staff access. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

11. Your Rights and Choices

Depending on where you live, you may have the right to:

Request a copy of the personal information we hold about you

Request correction of inaccurate information

Request deletion of your information, subject to our legal and record keeping obligations

Opt out of marketing emails and text messages

Opt out of the sale or sharing of personal information, though we do not sell your information

To make a request, email [email protected]. We may need to verify your identity before responding, and we will respond within the timeframe required by applicable law. We will not discriminate against you for exercising these rights.

California residents: under the CCPA and CPRA, you have the rights described above, including the right to know, delete, correct, and opt out. We do not sell personal information and we do not knowingly share it for cross context behavioral advertising without consent.

12. Children's Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect information from them. Clients under 18 require parent or guardian consent, and that consent information is collected from the adult. If you believe a child has provided us information, contact [email protected] and we will delete it.

13. Third Party Links

Our website and messages may link to third party sites, including social media and booking platforms. We are not responsible for the privacy practices of those sites, and we encourage you to read their policies.

14. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version takes effect when posted, and the "Last Updated" date will reflect the change. Significant changes will be communicated by email or a notice on our website.

15. Contact Us

Questions, requests, or concerns about this Privacy Policy can be sent to:

Sprayed by Sandy
[email protected]